MEso International

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Home / Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Q1. What is the philosophy behind MEso products & how long the products has been developed ?

Ans3  :  R&D of MEso products are developed based on France Meso-nano technology which is deeply penetrated into mesoderm layer, developed since 1982.

 

Q2. How long does it take to see the difference after applying Meso skin care generally ?

Ans4  :  Basically it takes about 3 - 14 days to see the difference (50 % improvement) , averagely within 7 days  for most of our products to have 50 % improvement.

 

Q3. Are MEso products  tested  safe to be used  ?

Ans5  :  MEso products have NOT ONLY passed through ALL regulations set by Ministry of Health, but far beyond the limit set for restricted material such as heavy metals & Hydroquinone. as certified by Lab Test  as per ISO/IEC 17025  No rebound after stop using MEso products for sure .(UNLIKE SOME OTHER BRANDS IN THE MARKET)

 

Q4. Is MEso recognised worldwide ?

Ans6  :  MEso is recognised as skin care exporter by MATRADE (Malaysia External Trade Development Corporation) & is at par with European Brand so far in the regional market like MIddle East (UAE & Lebanon), South East Asia (Singapore & Indonesia) & Australia.

 

Q5. Is there any minimum requirement for online purchase  ?

Ans1  :  As long as the user has  registered online ,there will be no requirement for minimum purchase.

 

Q6 . Is delivery free of charge nation wide ?

Ans2  :  There will be no delivery charges for West Malaysia but RM10.00 will be charged for delivery to Sabah & Sarawak.

 

Q7 . How soon can we receive the goods after the payment made ?

Ans7  :  1- 2 days for West Malaysia & 1-3 days for Sabah & Sarawak.

 

Q8. How is the product support for MEso ?

Ans8  :  We have life time support for MEso user & e-store member. You may call our customer service  at 604-5387662 or  what'sapp  us at  012-4738375  or e-mail us at  [email protected] . We would be glad to clear your doubts on any skin or skin care related problems .