Q1. What is the philosophy behind M+  products & how long the products has been developed ?

Ans3  :  R&D of M+  products are developed based on France Meso-nano technology which is deeply penetrated into mesoderm layer, developed since 1982.

Q2. How long does it take to see the difference after applying M+  skin care generally ?

Ans4  :  Basically it takes about 3 - 14 days to see the difference (50 % improvement) , averagely within 7 days  for most of our products to have 50 % improvement.

Q3. Are M+  products  tested  safe to be used  ?

Ans5  :  M+ products have  NOT ONLY passed through ALL regulations set by Ministry of Health, but far beyond the limit set for restricted material such as heavy metals (such as mercury, led etc )   & Hydroquinone. as certified by Lab Test  as per ISO/IEC 17025  No rebound after stop using M+ products for sure .(UNLIKE SOME OTHER BRANDS IN THE MARKET)

Q4. Is M+  recognised worldwide ?

Ans6  :  M+  is recognised as skin care exporter by MATRADE (Malaysia External Trade Development Corporation)  with reg. No. 30376  & is at par with European Brand so far in the regional market like MIddle East (UAE & Lebanon), South East Asia (Singapore & Indonesia) & Australia.

Q5. Is there any minimum requirement for online purchase  ?

Ans1  :  As long as the user has  registered online ,there will be no requirement for minimum purchase.

Q6 . Is delivery free of charge nation wide ?

Ans2  :  There will be no delivery charges for West Malaysia but RM15.00 will be charged for delivery to Sabah & Sarawak.

Q7 . How soon can we receive the goods after the payment made ?

Ans7  :  1- 2 days for West Malaysia & 3-5 days for Sabah & Sarawak.

Q8. How is the product support for M+ ?

Ans8  :  We have life time support for M+  user & e-store members. You may call our customer service  at 604-5389662 or  what'sapp  us at  012-4738375 /012-4916629 or e-mail us at  [email protected] . We would be glad to clear your doubts on any skin or skin care related problems .