Q1. What is the philosophy behind MEso products & how long the products has been developed ?
Ans3 : R&D of MEso products are developed based on France Meso-nano technology which is deeply penetrated into mesoderm layer, developed since 1982.
Q2. How long does it take to see the difference after applying Meso skin care generally ?
Ans4 : Basically it takes about 3 - 14 days to see the difference (50 % improvement) , averagely within 7 days for most of our products to have 50 % improvement.
Q3. Are MEso products tested safe to be used ?
Ans5 : MEso products have NOT ONLY passed through ALL regulations set by Ministry of Health, but far beyond the limit set for restricted material such as heavy metals & Hydroquinone. as certified by Lab Test as per ISO/IEC 17025 No rebound after stop using MEso products for sure .(UNLIKE SOME OTHER BRANDS IN THE MARKET)
Q4. Is MEso recognised worldwide ?
Ans6 : MEso is recognised as skin care exporter by MATRADE (Malaysia External Trade Development Corporation) & is at par with European Brand so far in the regional market like MIddle East (UAE & Lebanon), South East Asia (Singapore & Indonesia) & Australia.
Q5. Is there any minimum requirement for online purchase ?
Ans1 : As long as the user has registered online ,there will be no requirement for minimum purchase.
Q6 . Is delivery free of charge nation wide ?
Ans2 : There will be no delivery charges for West Malaysia but RM10.00 will be charged for delivery to Sabah & Sarawak.
Q7 . How soon can we receive the goods after the payment made ?
Ans7 : 1- 2 days for West Malaysia & 3-5 days for Sabah & Sarawak.
Q8. How is the product support for MEso ?
Ans8 : We have life time support for MEso user & e-store member. You may call our customer service at 604-5389662 or what'sapp us at 012-4738375 /012-4915658 or e-mail us at [email protected] . We would be glad to clear your doubts on any skin or skin care related problems .